Project Manager

We are currently recruiting on behalf of a highly established chartered surveyors based in Birmingham City Centre with a sound reputation managing both residential and commercial properties.

The main purpose of the job will be to effectively guide the entire property management team, and be responsible for the day to day running of services on a variety of different residences across the West Midlands. In doing so, you will also help the team grow by forming relationships with prospective clients.

Responsibilities will include the supervision of the site portfolio and sites where there are known problems. You will also be required to participate in regular meetings held in order to progress the development of their procedures, development strategy, budget and personnel. Regular site visits will be required in order for you to identify problematic areas and report to the Building Surveying Team and monitor the standard of services being carried out, which will then be reported either verbally or on record. You will also need to provide legal information regarding position according to lease to both clients and lessees. The role will also include meeting and greeting residents and liaison with residents associations, controlling the financial aspects of the business including the preparation of annual budgets, cash flow reports, rent, service demand preparation and dealing with cases of financial hardship and arrears.

Necessary Qualifications:

·IRPM Parts 1&2 and proven experience within Property management and team leadership

·MRICS desirable

IMPORTANT

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Project Manager

Our client, a highly successful and well established law firm, are looking to recruit an experienced Property and Facilities management professional.

• You will be responsible for identifying and managing all aspects of the building maintenance contract, ensuring all sites are compliant with legal requirements
• Taking ownership for the energy efficiency of the firm, you will manage the UK energy contract and take responsibility for the specification and delivery of the firm’s capital programme, you will be the key source of advice for all building and engineering matters.

Areas of Responsibility:

• To develop and continuously review the firm’s building, engineering and energy services requirements; to monitor changes in legislation and ensure compliance
• Develop specifications for outsourced M&E services and lead the P&F input to the procurement process, monitor performance and supplier progress
• Work closely with operational team to ensure SLA’s are achieved
• Drive energy saving initiatives and champion carbon reduction programme
• Take responsibility for projects, working closely with Facilities Managers


The ideal candidate will need to be educated to degree level or equivalent with a qualification in a building or engineering discipline. You will have a proven track record managing high value outsourced contracts and be focussed and committed to energy saving initiatives.

IMPORTANT

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Finance, Sales, Telemarketing/Telesales

The Company

A leading financial services organisation with an impressive portfolio of partners is looking to recruit a number of experienced Team Managers to join their busy and expanding Sales and Collections/Recoveries teams.

The Role

Managing a team of up to 15, you will be responsible for full day to day staff management including appraisals, reviews and one to one’s
Responsible for coaching, mentoring and motivating staff to achieve the best possible results you will initiate team incentives
Monitor performance both individually and as a team and take appropriate action to ensure objectives are achieved
Responsible for extensive reporting and analysis on operational activities
Attend management meetings to identify business improvements and assess business practice
Working as part of a dynamic management team to achieve targets and deliver business objectives
Working Hours:

Shifts between:

Monday to Friday 8am to 9pm

Saturdays 8am to 6pm

Sunday 10am to 4pm

You must be flexible and able to work during all of the hours stated above on a rota basis

Why Apply?

It’s About You! - You will be rewarded with an amazing benefits scheme and generous bonus structure. High achievers are rewarded with outstanding career prospects as the company are keen to invest in the development of their staff, offering additional training and personal development.

Experience:

You will be an experienced Manager working in a busy call centre, operationally aware with strong business acumen. Keen to manage, motivate, support and develop, you will have already progressed from being a team leader to a more senior role. With a proven track achieving results and driving targets you will be professional, career minded, highly self motivated and able to demonstrate sound commercial awareness.

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Personal Assistant

We are currently recruiting for an exciting opportunity for a PA to provide efficient, pro-active and comprehensive administrative support to all the Directors for a fabulous company based in Minworth.

The majority of the position will be to assist the Managing Director of the business on their daily requirements, but you will also need to offer support to the other Directors as and when required.

Responsibilities:

•To arrange meetings with both internal and external parties
•Take minutes of meetings
•Manage all incoming mail and ensure appropriate action is taken
•Providing meeting support including preparation, collation and circulation of documentation
•Greeting and accommodating visitors or dealing with telephone calls, acting as a representative of the Directors
•Preparing documentation and agendas for meetings, and attending meetings to take minutes
•To receive, log and seek resolution to customer complaints
•Responsible for travel arrangements throughout the business
•Responsible for all administration of the company car fleet
•Purchasing office consumables as and when required, ensuring cost effectiveness at all times
•Arranging collection of cleaning and general PA housekeeping duties
•Dealing with legal enquiries

Skills & Experience

•A very professional individual with a strong work ethic
•Excellent previous PA experience, of working for multiple directors
•Exceptional administration and organisational skills
•Excellent communication skills both verbal and written
•Good I.T skills particularly previous experience of Microsoft Word, Excel and PowerPoint
•Ability to remain calm under pressure
•High attention to detail with the ability to be flexible and multi-task
•Ability to manage your own workload
•Experience of working within a retail or legal environment would be highly advantageous but not essential

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Customer Service, Sales

The Company
A leading credit/financial services organisation with an impressive portfolio of partners is looking to recruit experienced customer service professionals looking to take the next step up the career ladder.

The Role
• Using your previous customer service/call centre experience, you will be trained and mentored to enable you to provide assistance to customers
• You will have a proactive and positive attitude towards helping customers who are experiencing financial difficulties
• Previous customer service experience essential
• An ability to communicate at all levels with good verbal and written communication skills
• An excellent and polite telephone manner
• Knowledge of computerised administration systems
• The ability to work on your own and to use your own initiative in prioritising your daily
workloads

Working hours
Shifts between:
Monday to Friday 8am to 9pm
Saturdays 8am to 6pm
Sunday 10am to 4pm
You must be flexible and able to work during all of the hours stated above on a rota basis and will be required to work occasional days over the weekend.

Why Apply?
It’s About You! - You will be rewarded with a generous commission structure and outstanding benefits scheme. In addition you will be working for a company keen to invest in the development of their staff, offering additional training and significant career progression.

Experience:
You will be an experienced customer service professional with a minimum 6 months experience working in a call centre role.
Professional, confident and highly self motivated you will be ambitious, career minded and able to demonstrate outstanding client handling skills

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Call Centre, Sales

The Company
A leading credit/financial services organisation with an impressive portfolio of partners is looking to recruit experienced sales professionals to join their busy and expanding Sales team.

The Role
• Receiving calls from customers responding to marketing campaigns, advising them of all offers available
• Working to sales defined targets including contacts made, sales, conversion, customer experience and company performance objectives
• Building a rapport with clients in order to understand their potential requirements and identify sales opportunities
• Facilitate an outstanding customer experience providing information on relevant financial solutions to match customer requirements and expectations
• Resolving queries and enquiries in a positive manner to client satisfaction
• Working as part of a dynamic team to achieve targets and deliver results

Working Hours
You will be required to work 38.75 hours per week and be available during the following times:
8.30am - 9pm Monday to Friday
9am - 6pm - Saturday
10am - 6pm Sunday

Why Apply?
It’s About You! - You will be rewarded with an amazing commission structure where high achievers are rewarded. In addition they offer great benefits and are a company keen to invest in the development of their staff, offering additional training and significant career progression.

Experience:
You will be passionate about customer services, ideally with some sales experience either via phone, retail or field sales
Professional, confident and highly self motivated you will be ambitious, career minded and able to demonstrate outstanding client handling skills and sales ability

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Customer Service, Sales

The Company
A leading credit/financial services organisation with an impressive portfolio of partners is looking to recruit experienced sales professionals to join their busy and expanding Outbound Sales team.

The Role
• Contacting existing customers advising them of all offers and campaigns of interest
• Working to outbound sales defined targets including contacts made, sales, conversion and company performance objectives
• Building a rapport with clients in order to understand their potential requirements and identify sales opportunities
• Facilitate an outstanding customer experience providing information on relevant financial solutions to match customer requirements and expectations
• Resolving queries and enquiries in a positive manner to client satisfaction
• Working as part of a dynamic team to achieve targets and deliver results

Working Hours:
11.30am - 8pm Monday to Friday
10am - 6pm Saturday with a day off in the week to compensate

Why Apply?
It’s About You! - You will be rewarded with an amazing commission structure where high achievers are rewarded with an uncapped bonus scheme. In addition they offer great benefits and are a company keen to invest in the development of their staff, offering additional training and significant career progression.

Experience:
You will be an experienced sales professional with 2 years experience working in a similar role.
Professional, confident and highly self motivated you will be ambitious, career minded and able to demonstrate outstanding client handling skills and sales ability


Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy

Sales

Experienced Commercial Recruitment Consultants

Established in 1997 Kate+Co. Recruitment are a successful Independent Recruitment Consultancy. Specialising in the placement of both temporary and permanent Executive Assistants, PA, Secretaries, Administration, Senior Finance & Accounts staff and HR & Marketing professionals, we demand, develop and deliver professionalism in supplying an unparalleled quality of service to our clients and candidates alike.

We are looking for individuals who have a proven track record within Commercial Recruitment and have the passion and drive to succeed in a competitive and challenging environment.

You must be well organised, used to working under pressure and to set targets. This is a sales based role where you will have to cold call and you will have the ability to manage your own time, generate your own business and develop successful relationships with companies in and around the West Midlands, Coventry and Warwickshire market place.

If you are a gregarious and outgoing individual with ambition, we offer responsibility, work flexibility and the prospect of a rewarding and fulfilling career.

Salary depending on experience and uncapped commission structure.

Call Sarah Grace now in confidence on 0121 705 0077, or alternately send your CV to sarah@kateandco.com

Sales

My Coventry based packaging client is currently recruiting for two business to business telesales executives to join them on a permanent basis.

This is a fantastic opportunity to join a rapidly growing business that can offer excellent career progression to the right individuals. The role consists of dealing with existing clients and developing further revenue from these accounts along with out-bound calling to lapsed clients, some account management is also involved in this role.

My client is looking for people with existing professional services telesales experience and the ability to deal with decision makers of all levels. You must have business to business experience to be considered for this role and be hungry for success. Experience within the packaging industry would be a huge advantage however is not essential.

My client is offering a highly competitive basic salary along with bonus, company pension scheme and 25 days annual leave. Hours are 37.5 per week between 8am and 6pm Monday to Friday.

Coventry based – salary is £20,000 – £23,000, permanent

Closing Date 11th November

Administration, Credit Control

COLLECTIONS OFFICER - PERMANENT POSITION £16,500K PER ANNUM PLUS BONUS

Kate+Co are currently recruiting for a Collections Officer based in Solihull. The successful candidate will have previous experience within a similar role. The main aim of the role is to effectively recover any monies due on the consumer loans. This will involve dealing with both verbal and written communication with customers on aspects relating to debt recovery activities on their loans. A high level of commitment and self-motivation is required.
Responsibilities

• Examine and analyse overdue accounts
• Contacting customers in arrears by telephone
• Ensure payments are made as ordered
• Represent the organisation in a highly professional manner at all times
• Carry out duties consistent with your current grade as directed

Due to the high volume of applications currently being received if you do not receive a reply within 5 working days please assume that your application has been unsuccessful. We would like to thank you for taking the time to apply for this vacancy.

PLEASE ONLY APPLY FOR THE POSITION IF YOU WILL PASS A CREDIT CHECK.

Skill Requirements: • Customer service
• Professionalism
• Integrity
• Self organisation
• Decision making
• Team work
• IT aptitude
• Treating customers fairly